At Faith Check, we take pride in delivering high-quality band tees, cine drip, and meme fits. We want you to love what you order, but we understand that sometimes things don’t go as planned. To ensure a smooth shopping experience, please review our refund and cancellation policy carefully.
Refund Policy
We currently only provide refunds if there is a defect, damage, or mistake in the order. Please note the following guidelines for requesting a refund:
1. Eligibility for Refund
You can request a refund only if:
- The product you received is damaged or defective.
- The product you received is incorrect (wrong design, wrong size, or wrong item).
2. Timeframe for Refund Requests
To qualify for a refund, you must contact us within 24 hours of delivery and provide proof of the issue. We strictly adhere to this timeframe to ensure fairness and efficiency in handling requests.
3. Proof of Damage or Mistake
We require clear photographic or video evidence of the issue. Please make sure your photos clearly show the problem with the product. You can email your refund request along with the proof to faithcheck2025@gmail.com with the subject line: Refund Request – Order #[Your Order Number].
4. Refund Process
Once your refund request is approved, we will process the refund within 5-7 business days through the same payment method you used for the purchase. If the refund is delayed, please reach out, and we’ll assist you further.
5. Non-Refundable Situations
We do not offer refunds in the following cases:
- Change of mind – If you decide you no longer want the product after purchasing.
- Wrong size ordered – Please double-check the size chart before ordering.
- Late refund requests – Requests made after 24 hours of delivery cannot be accepted.
- Damage caused after delivery – We are not responsible for damages occurring due to customer handling.
Cancellation Policy
We understand that plans change, and you may need to cancel an order. Here’s how our cancellation policy works:
1. When Can You Cancel?
- You can cancel your order only before it has been processed or shipped.
- Once the order is dispatched, cancellations are not possible.
2. How to Cancel Your Order?
To cancel your order, please email us at faithcheck2025@gmail.com with the subject line: Order Cancellation Request – Order #[Your Order Number]. Alternatively, you can call or WhatsApp us at +91 94022 74921 within business hours.
3. Refund for Canceled Orders
- If your cancellation request is received before processing, we will issue a full refund within 3-5 business days.
- If the order is already processed or shipped, no cancellation or refund will be possible.
Contact Us for Refunds & Cancellations
We aim to make your experience hassle-free! If you need assistance with refunds or cancellations, feel free to reach out to us:
📧 Email: faithcheck2025@gmail.com
📞 Call or WhatsApp: +91 94022 74921
We appreciate your understanding and cooperation in making Faith Check a reliable and trusted shopping experience. Thank you for supporting us!